ORM Executive

Job Summary:

We are looking for a proactive and detail-oriented Online Reputation Management Executive to join our team. This role will be focused on monitoring, managing, and enhancing the company's online reputation across various platforms. The ideal candidate will be responsible for responding to customer reviews, monitoring brand sentiment, and supporting ORM strategies to ensure the brand maintains a positive image online.

Key Responsibilities:

● Monitor Online Presence: Regularly track brand mentions on social media platforms, review

sites, and other online forums to monitor sentiment and identify areas of concern or praise.

● Customer Feedback Management: Respond to customer reviews and comments in a timely

and professional manner. Ensure that both positive and negative feedback are acknowledged

and addressed according to the company's guidelines.

● Content Monitoring: Keep an eye on bra...