Job Description


  • Contact customers to recover outstanding debts and negotiate suitable payment plans.

  • Coordinate customer inquiries with relevant departments to resolve disputes, following the assigned collections strategy.

  • Manage administrative tasks to support timely invoice payments and drive process improvements.

  • Monitor your assigned portfolio of customer accounts to reduce debt and improve receivables, utilizing OTC tools such as SAP and Getpaid.

  • Build strong collaborative relationships with internal teams, including Sales and Customer Service, to enhance communication and resolve queries effectively.

  • Report account status and highlight potential risks to the Credit Controller, ensuring compliance with collections policies and procedures.

Hybrid working model (1-2 days per month in the Wrocław office)Flexible working hours and competitive benefits package

  • 1 yea...

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