Job Description
A leading technology company is seeking a Principal Customer Success Executive in Ottawa to manage post-sale customer relationships and drive satisfaction and retention. The ideal candidate will have over 15 years of experience in account management and consulting, with significant expertise in leveraging AI for enhancing business processes. Applicants should possess Canadian Secret Security Clearance and a strong understanding of IT operations. This role emphasizes strategic leadership and collaboration with C-suite stakeholders to maximize the value of technology offerings.
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