Outbound Customer Engagement Representative

About the role:

We are looking for dynamic professionals capable of maintaining our customer satisfaction rates with excellent communication skills and positive approach. A committed representative who is able to maintain relationships with our customers and clients, answer questions and troubleshoot account issues, help with product and payments queries, and more. This is a full-time position with the ability to work in the office. Relevant certifications and experience will improve consideration chances for this position.

Key Responsibilities:

• Make outbound calls to clients to learn about and address their needs, complaints, or other issues with products or services
• Respond efficiently and accurately to our clients, explaining possible solutions, and
• ensuring that clients feel supported and valued
• Build lasting relationships with clients and other call center team members bas...