Outbound Customer Service Executive

This is an excellent opportunity for an Outbound Customer Service Executive to join the industrial/manufacturing sector in Reading. The role requires a focus on customer service, managing outbound communications, and ensuring customer satisfaction. Outbound Customer Service Executive

Client Details

The organisation is a well-established and respected name in the industrial/manufacturing sector. Operating as a medium-sized company, they prioritise efficiency and quality in their services, ensuring customer needs are met with precision.

Description

Outbound Customer Service Executive, Reading

• Manage outbound communications with customers in a professional and courteous manner.
• Make outgoing phone calls to customers to resolve ongoing issues and complaints
• Ensure timely follow-up on customer inquiries and requests.
• Maintain accurate records of cust...