Outbound mice manager

Job description
Roles & Responsibilities:
- Designing itineraries and costing as per the MICE travel plan of the traveler and communicating a range of information on destinations and culture;
- Rework and redesign the itinerary according to the clients feedback.
- Communicate with the clients by mail(occasionally by phone)
- Ensuring timely preparation of travel related documents including tickets, vouchers etc within the stipulated time frame.
- Coordinating with suppliers for rates, bookings and follow-ups.
- Handling payments, Raising Invoices for the client against his bookings.
- Ensuring that the guest have maximum comfort and conveniences during their travel.
- Follow ups and feedback from the guests
Qualification: Masters in Tourism
Experience: 5-8 years in Sales & Operation in Outbound
Knowledge of international destinations must for Outbound MICE Tours role.
Role:
Customer Service
Industry Type:
Travel & Tourism
Department:
Customer Success, Service & Operations
Employment Type:
Full Time, Permanent
Role Category:
Customer Success, Service & Operations - Other
Education
PG:
MBA/PGDM in Hospitality Management