Outbound Non-Sales Representatives

Responsibilities

The role is primarily responsible for placing outbound calls and pre-qualifying leads.

• Place outbound calls, navigate gatekeepers, and ask pre-qualifying questions based on a given script.
• Provide customers with information on products/services if needed.
• Be passionate about the service and enjoy working in a consultative service environment.
• Be results-oriented and enjoy the challenge of meeting or exceeding goals.

Qualifications

• Clear speaking voice
• Must have at least 6 months of BPO experience in one company
• Excellent English communication skills both written and verbal
• Must have excellent command of the English language, with neutral or American accent
• Outbound/inbound sales or upselling experience preferred
• Strong customer service skills
• Strong administrative skills; accurate typing and spelling are essential
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