Job Description


Company Description

Raffles Makati is a luxurious retreat in the heart of Manila’s financial district, offering 32 elegantly appointed suites with floor-to-ceiling windows showcasing breathtaking city views.


Since its opening in 2012, it has become a distinguished hub for art, literature, and culture, located near the Zuellig Building and Ayala Museum. Guests experience legendary Raffles hospitality, complemented by exceptional service from Raffles Butlers.



Conveniently accessible from Manila Ninoy Aquino International Airport, Raffles Makati is a seamless blend of heritage, sophistication, and modern elegance.


Job Description
  • Leads and supervises the team in all aspects of the department and ensures service standards are followed.
  • Handles guest’s concerns and offers professional, friendly and engaging service.
  • Implements outlet policies, procedures and service standards and follows all safety and sanitation policies...

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