Outreach and Information Executive

About the role :

We are looking for a dynamic and student-friendly Branch Executive who can manage front-desk responsibilities and handle telecalling to support our counseling and sales team. You’ll play a key role in guiding students and parents with basic information and ensuring a smooth experience at our branch.

The charter for this role will include:

• Greet and assist walk-in students and parents.
• Manage student appointments and maintain the counselor calendar.
• Handle incoming calls and guide students to the right point of contact.
• Maintain daily visitor logs and ensure the front office is always well-organized and presentable.
• Make outbound calls to prospective students who have shown interest in studying abroad (via leads from website/events/social media).
• Share accurate and basic information about countries, courses, and intakes.
• Follow up on le...