Outside Sales Representative III

Inside Sales Rep I Inside Sales

Job Description

Under direct supervision, provides sales and customer service activities primarily related to retail customers utilizing knowledge of sales techniques and industry knowledge.

* Provides customer service primarily to retail customers, via walk-in, telephone or email, including assisting with customer inquiries on product selection, pricing, availability, and refunds/exchanges requiring a working knowledge of company products, procedures and practices.

* Actively engages in selling company products/services and related items.

* Provides material estimates and quotes for small packages (stairs, decks, fences, sheds, etc.).

* Enters orders into computer system and schedules delivery of products.

* Handles and resolves simple customer complaints and forwards more complex i...