Job Description
**Additional Information** Evening and Overnight Shifts
**Job Number** 26008941
**Job Category** Rooms & Guest Services Operations
**Location** The Ritz-Carlton Laguna Niguel, 1 Ritz Carlton Dr, Dana Point, California, United States, 92629
VIEW ON MAP (https://www.google.com/maps?q=The%20Ritz-Carlton%20Laguna%20Niguel%2C%201%20Ritz%20Carlton%20Dr%2C%20Dana%20Point%2C%20California%2C%20United%20States%2C%2092629)
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management
**Pay Range:** $29.85-$29.85 per hour
**POSITION SUMMARY**
Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness o...
**Job Number** 26008941
**Job Category** Rooms & Guest Services Operations
**Location** The Ritz-Carlton Laguna Niguel, 1 Ritz Carlton Dr, Dana Point, California, United States, 92629
VIEW ON MAP (https://www.google.com/maps?q=The%20Ritz-Carlton%20Laguna%20Niguel%2C%201%20Ritz%20Carlton%20Dr%2C%20Dana%20Point%2C%20California%2C%20United%20States%2C%2092629)
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management
**Pay Range:** $29.85-$29.85 per hour
**POSITION SUMMARY**
Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness o...
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