Job Description
**About the Role**:
As an Owner Relations Representative, you will act as the primary point of contact for property
owners, ensuring their satisfaction and addressing their needs in a timely manner. Your key
responsibility will be to manage all owner communications, providing regular updates, and
resolving issues to foster a positive relationship between property owners and our management
team.
This role requires a customer success mindset, strong problem-solving skills, and the ability to
build lasting relationships. You will work closely with remote property managers to ensure that
each home operates smoothly and profitably.
***What You’ll Do**:
- Be the primary contact for property owners, ensuring their needs and concerns are
addressed promptly and professionally.
- Handle financial and marketing questions, explaining performance metrics and revenue
insights clearly.
- Keep owners up to date and answer any questions regarding their property...
As an Owner Relations Representative, you will act as the primary point of contact for property
owners, ensuring their satisfaction and addressing their needs in a timely manner. Your key
responsibility will be to manage all owner communications, providing regular updates, and
resolving issues to foster a positive relationship between property owners and our management
team.
This role requires a customer success mindset, strong problem-solving skills, and the ability to
build lasting relationships. You will work closely with remote property managers to ensure that
each home operates smoothly and profitably.
***What You’ll Do**:
- Be the primary contact for property owners, ensuring their needs and concerns are
addressed promptly and professionally.
- Handle financial and marketing questions, explaining performance metrics and revenue
insights clearly.
- Keep owners up to date and answer any questions regarding their property...
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