Packaged Goods Key Account Manager, US Farm Animal (Midwest)

Account Management & Execution

Utilize Strategic Account Management (SAM) principals to manage and strengthen business partnerships with identified retail/dealer/reseller/veterinarian customers within a specific geographic territory

Identify and act upon customer needs by coordinating and deploying Elanco resources and portfolio solutions, working across the organization to meet those needs

Develop relationships with key decision makers within identified accounts that fosters a long-term, trusted relationship to strategically grow both organizations

Own an in-depth understanding of each customer and their needs as demonstrated through a comprehensive customer business plan

Establish and act upon long-term initiatives with customers through a collaborative vision, internal and external team coordination, and regular progress updates

Manage and influence complex customer and account decision-making processes with the ability to deal well with ambiguity

Establish and act upon long-term initiatives with customers through a collaborative vision, internal and external team coordination, and regular progress updates

Business Ownership

Deliver and deploy in-store and in-clinic tactics to assigned customers in order drive sales – including (but not limited to) annual and seasonal programs, trade funds, product training, digital/print materials, POP materials and signage, in-store events, product support and training materials

Establish sales targets for each assigned customer and develop specific action plans to reach each specific target

Work hand-in-hand with Channel Account Managers to ensure customer inventory and logistics needs are met

Actively participate in and contributes to US Farm Animal specie brand marketing plans, when asked, to ensure packaged goods customer needs are being address through those plans

Strategy & Leadership

Assist in developing long-term US Farm Animal Packaged Goods strategy to effectively and efficiently grow the business, aggressively grow retail/dealer/reseller/veterinarian sales, and meet customer needs

Partner with marketing and the larger US Farm Animal Packaged Goods team on executing strategic initiatives designed to grow the dealer/retail/reseller/veterinarian business across the organization

Become an internal expert and leader on the packaged goods business within US Farm Animal; understand retail/veterinarian ‘language’, key drivers and motivators in customer decisions, effective in-store and online merchandising, farm animal packaged goods landscape (competitors, marketplace trends, etc.)

Establish effective partnerships across the team, business, and organization, where necessary, to identify and enroll resources to assist in meeting specific customer and US Farm Animal Packaged Goods team goals

Be a resource and leader for Territory Account Managers in assisting with retailer/dealer/reseller/veterinarian needs across their territories

Effectively represent Elanco at necessary industry meetings, buying shows, and trade shows that are relevant for the assigned accounts

Bachelor’s degree, Marketing/Business and/or Animal Science preferred

3+ years of relevant experience in sales or marketing

Understanding of livestock space

Demonstrated business and financial acumen and problem-solving skills

Demonstrated track record of successful implementation of projects and delivery of outcomes

Effective at prioritizing and managing multiple simultaneous project demands

Strong written, oral, and facilitation communication skills across diversity of audience and levels of leadership

Track record of peer and cross-functional influence and leadership without reporting authority

Qualified candidates must be legally authorized to be employed in the United States. Elanco Animal Health does not anticipate providing sponsorship for employment visa status (, H-1B or TN status) for this employment position.

Experience or training in key account management/strategic account management

Understanding of channel/distribution and retail/dealer/veterinarian space

Ability to communicate at all levels within the organization (both internal and external)

Demonstrated ability in communication, conflict resolution, judgment and managing complexity

Demonstrated ability to manage complex projects and project management tools

Demonstrated learning agility

Location = Remote – focused on Key Accounts in the Midwest (Illinois, North/South Dakota, Iowa, Missouri, Minnesota - potentially others depending upon candidate's location)

Travel = 50-70%