Panel Support Specialist with Italian

Job Description

Global Service Center Media Measurement (GSC MM) is a global Hub located in Sofia that provides operations support for various Media products. The department services include data and systems quality control, panel helpdesk support, data processing and delivery, data analytics and data science, process automation support.  

As a Panel Support Specialist with Italian language, you will provide technical and administrative support to Italian panelists (participants in an online market research), which can include anything from maintenance of our Facebook groups to support during the installation process of the mobile or PC panelist applications. The role is responsible for ensuring the proper administrative and technical setup of the panelists in our Italian online media research panel.  

Responsibilities:  

• Support (e-mail, telephone) for participants in an Italian online media research panel  
• First level support for assis...