Job Description

Known internally as Part-time Careline Operator 

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  • Location: Office based in Ringwood, Hampshire
  • Hours: 22.5 or 30 hours per week, worked as 3 or 4 days per week, to include rostered weekends and Bank Holidays (including Christmas period on the rota)
  • Shifts: 12:00 to 20:00 (inclusive of 30 min unpaid break), rolling rota
  • Salary: From £11.28 per hour, depending on experience, to be discussed at interview

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    About the role

    Our Careline Operators provide emergency assistance and reassurance to thousands of retired Homeowners living in independently owned retirement apartments right across the UK.

    As a Part-time Careline Operator, you will work as part of the team, providing telephone-based customer support with responsibilities including:

  • Taking incoming calls and responding to a variety of situations including medical emergencies, fire panel alarms, s...

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