Part Time Customer Support Advisor

FM Conway is currently recruiting for a Part Time Customer Support Advisor to work within our in-house Customer Care team. As our Part Time Customer Support Advisor, you will serve as the primary point of contact for both internal and external customer enquiries such as, employees reporting personal injuries, accidents, vehicle accidents, utility incidents, and any other enquiries. This is a permanent, part time position, working Monday, Tuesday, Thursday and Friday, 9:30am to 15:00pm, based from our head office in Sevenoaks, Kent.

The duties of our Part Time Customer Support Advisor will include:

-Acting as the first point of contact for internal and external stakeholders and the members of the public

-Handling a high volume of inbound telephone calls alongside written and face-to-face enquiries

-Making outbound calls to customers, internal teams and external partners to gather information and provide updates on the ...