Job Description

Responsibilities

of the Job

Guest (i.e., Customer) Experience

  • Interact with guests to ensure a great guest experience in a manner that values guests’ time. 
  • Assess guests’ needs to provide customized, effective purchase and return solutions and support.
  • Provide technical product education by articulating the value and benefit of the product.
  • Facilitate a seamless end-to-end guest experience by conducting accurate and timely guest transactions. 
  • Dynamically provide coverage on the floor to continuously engage with guests and attend to multiple guests or store needs.
  • Receive guest feedback and partner with store leadership to take appropriate action and “make it right” for guests. 
  • Inform guests of local community programs. Plan and execute local, regional, and area driven Community projects and initiatives (e.g., local run club, international day of yoga). 

    • Working with Others

  • Contribute to a r...

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