Job Description

• Customer Service

• Provides SMART customer service at all times through the daily execution of Lowe's Outlets

• Seeks out customers to understand his/her needs and assists in locating, demonstrating,

selecting, carrying, and/or loading merchandise

• Listens to and responds knowledgeably and promptly to customer and employee questions by

taking them to areas of the store and walking them through projects when necessary

• Demonstrates sincere appreciation to customers



• Communicates information to customers regarding all stock, special order merchandise,

feature benefits, application, and warranty information related to Lowe’s Outlet programs

• Provides prompt support to all checkout functions, call buttons, departmental pages, or

requests for assistance.

• Writes customer contracts and invoices for equipment rental.

• Cross-functionally trains in other areas of the Out...

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