Job Description
About the Role
As the Partner Operations Manager II, you will serve as the go-to person for supporting vendor programs and lifecycle management. Your primary responsibilities will include customer support for complex pricing, quality assurance for teams, and/or deal registrations. This role also triages customer to the appropriate area to ensure satisfactory customer coverage.
What You’ll Do
Act as the primary point of contact for supporting vendor programs and lifecycle management, serving as the go-to person for internal teams and external vendors.
Perform complex deal registration and customer support for complex pricing models.
Develop a deep understanding of vendor programs, including pricing structures, incentives, and promotions, and effectively communicate this information to relevant stakeholders.
Provide accurate and timely quotes to sales teams, ensuring competitiveness and alignment wi...
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