Job Description

Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.

This role is responsible for the strategic development, planning, and forecasting for all resource deployment activities within the cabin services team across North America. The incumbent will ensure financial, productivity, and KPI targets are met by ensuring operational resiliency, while balancing high productivity and budgetary commitments.

This role will also be responsible for implementing and upholding Standards Operating Procedures that assign cabin tasks to employees based on their qualifications to contribute to operational safety, a satisfying work environment, improved customer service quality and On Time Departure. They will also be responsible for maintaining department KPI’s, Long Range Plans and focusing on Producti...

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