Partner Service Representative (Cantonese Speaker)

Responsibilities

• Ensure the highest quality of customer service to vendors
• Process orders and manage relationships with hundreds of restaurants
• Deliberate with customers or supervising personnel in order to address questions, problems, and special requests for orders and actual delivery statuses
• Ensure that processes are followed and bring in new ideas for improvements
• Constantly work towards improving customer experience
• Handle customers’ and vendors’ requests, as well as external communication with them

ESSENTIAL EXPERIENCE, SKILLS AND KNOWLEDGE

• Candidates have at least an SPM or Diploma certificate
• Working experience in the customer service field are preferable
• Fresh graduates are welcome to apply
• Required language(s): Basic English, Mandarin and Cantonese
• Able to work in a fast-paced, high-intensity work environment
• Flexible and able to adapt...