Job Description

Responsibilities

:

  • Answer and process incoming parts calls from customers and service technicians.

  • Pull orders, receive and put up stock.

  • Order parts and develop relationships with Crown factory and outside vendors.

  • Enhance customer retention by monitoring customer satisfaction with parts support and by responding to customer concerns/requests.

  • Maintain direct contact with current and prospective customers.

  • Prepare customer quotes.

  • Process paperwork.

  • Inventory control to include cycle counts of stockroom, vans and customer consignments.

    • Qualifications:

  • High school diploma or equivalent

  • Good verbal communication, written communication, interpersonal, organizational, numerical perception, and computer skills

  • Ability to lift 50 lbs.

  • Valid driver's...

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