Parts Interpreter

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Reporting to the Parts Supervisor, the Parts Interpreter will join out Geraldton branch on a full-time basis and is accountable for receiving customer orders for Caterpillar parts and general enquiries via phone, email and ensuring accuracy and timeliness of processing for continued customer loyalty. This role has a strong focus on customer service, as such we are looking for someone who has a positive, can-do attitude and strong attention to detail and quality and compliance skills.

Roster : 5/2, 5.5/1.5

• Interpret customer part requirements on a wide range of parts for vehicles, trucks, machinery, and construction equipment
• Source and expedite parts locally and internationally, ensuring timely and accurate fulfilment from order through to delivery
• Manage customer enquiries through walk-ins, phone calls, and emails with a strong focus on delivering a high-quality ...