Job Description

Description

:

  • Parts Coordination related to customer equipment maintenance and repair, in both the shop and field

  • Consistency in communicating estimated delivery dates to the service operations team

  • Communicate shipping options and freight estimates to the Service Operations team

  • Follow up on requests from the service team and remain accountable until the transaction is complete

  • Delivery of parts to various locations as determined by the service supervisors and CSM

  • Participate in parts related special projects and assignments

  • Participate in call quality and performance initiatives as required

    • Other functions may include but are not limited to:

  • NEP sourcing of CAT and non-CAT parts

  • Procurement of non-CAT parts

  • Managing backordered parts

  • Forklift operation

  • Building hoses

    • Qualific...

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