Parts Representative

The Opportunity

As a key member of the Wajax team the Parts & Service Technician is responsible for performing a wide variety of duties related to the timely delivery of parts, supplies and materials for inventory and support for the service department. Secondary functions include customer service in support of the business of service and parts sales to the market, ensuring efforts are made to support repeat business by supporting front counter/order desk, warehouse and back counter and support the Service Department with administration duties.

The Role

• Participate with regularly scheduled counts to ensure inventory is maintained and accurate.
• Ensure prompt, efficient and timely flow of paperwork.
• Maintain a follow-up on all open parts orders and advise the Service Department and/or Customers of the order delays.
• Prepares and processes necessary documentation for purchases, returns, warranty coverage and other work as required.