Job Description

Job Description

  • Technical support for diagnosing and troubleshooting issues through IT ticket management.
  • Support in the installation, configuration, upgrades, and maintenance of company computer equipment.
  • Support in the development and monitoring of necessary controls for managing internal IT processes and procedures.
  • Provide end-user consulting and technical support for IT resources such as laptops, mobile applications, remote access, video conferencing, etc.
  • Provide first-level support for IT incident resolution through the management and response of user-opened tickets.
  • Assist with the preparation and configuration of IT equipment in the event of replacement or new users.
  • Qualifications

  • Students from last College semesters from careers related to Information Technology, Telecommunications (ONLY STUDENTS).
  • Experience using Microsoft Office 365 and Windows 11 tools.
  • Intermedia...
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