Job Description
Job Summary
Responsible to greet and assist customers and ensure proper documentation and communication, internally and externally, for import operations.
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Responsibilities
Prepare documentation prior to flight arrival or flight departure, review, organize, make copies and distribute accordingly. Travel to Airport Operational Area (AOA) to meet flight upon arrival or departure of flight to retrieve or drop off flight documents. Notify Broker or Freight Forwarder on the Master Airway Bill (MAWB) of shipment’s arrival at warehouse facility or on hold. Provide assistance to customers arriving to retrieve their documents and freight. Collect appropriate charges and document method of payment. Process “Customs Out” (proof of delivery) for every transaction before the customer’s departure. Assist in completion of MAWBS for over-the-counter shi...
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