Job Description

Job Description

  • Welcome, inform and direct the passengers at the check-in counter;
  • Register the passengers as well as their luggage in the computer system;
  • Verifies all travel documents;
  • At the gates, the passenger agent will proceed to the various announcements;
  • Assists passengers at arrivals and departures (unaccompanied minors, passengers needing wheelchairs, etc.);
  • Conform to the legal rules pertinent to the airport industry, Health and Safety at work as well as all the other company’s policies and work procedures;
  • Be able to react properly in case of emergency and apply the measures to be taken;
  • All other tasks necessary for the good operation of the Passenger Service Department.

Qualifications

  • High School Diploma or equivalent, studies in tourism, an asset
  • Customer service experience;
  • Obtain the Restricted area identity card (RAIC) upon hire;
  • Must be...

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