Job Description


Job Description:

The Patient Access Representative is responsible for greeting patients, verifying and updating personal and insurance information, collecting co-pays, and obtaining necessary authorizations for services. This frontline role ensures a smooth and efficient check-in and registration process while delivering excellent customer service in a fast-paced hospital setting. The representative works closely with clinical, billing, and administrative teams to support overall patient care and operational efficiency.


Key Responsibilities:




  • Register and admit patients accurately in the system




  • Verify insurance coverage and obtain pre-authorizations as needed


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