Patient Access Representative

Summary

Reports to the Supervisor or Manager. Follows established Beacon policies and procedures to admit and register patients for services in a professional and courteous manner. Completes the pre-registration, registration, completes insurance verification and must be able to accurately decipher eligibility responses and relay that information back to the patient. Document processes which involve communicating with patients and insurance companies. Collects applicable co-payments, deductibles, and obtains insurance information from the patient. Verifies insurance benefits, posts applicable co-payments, deductibles, and performs daily cash balancing procedures. Obtains all required signatures on paperwork and performs clerical duties as necessary.

MISSION, VALUES and SERVICE GOALS