Patient Access Representative

Job Description Required Qualifications: HSD/GED Flu vaccination (no exceptions/no declinations) Experience with medical insurance, referral processes, and benefit plans 1 year of recent experience working in an outpatient clinic or medical office setting Ability to read, understand, and respond to detailed oral and written instructions Preferred Qualifications: 2 years’ recent experience working as a Patient Service Representative Experience with CS-Link/Epic Understanding of medical terminology Job Duties: Primary point of contact for patient relations in person and by phone Greet patients and assist in resolving patient concerns and escalating as appropriate Check patients in/out and collect co-payments, give receipts, and reconcile payments Verify patient demographics and insurance information in CS-Link/Epic Schedule appointments and complete patient registration Process and track referrals and authorizations for various insurance types Handle patient/provider correspondence Expla...