Patient Access Representative

Duration: 3 Months contract Job Description: Location: 8631W. 3rd. Street, Los Angeles, CA 90048 Float Location: 1922 Hillhurst Ave, Los Feliz, CA (rare) Schedule: 8 hours between 06:00-17:00 Responsibilities: • Primary point of contact for patient relations in person and by phone • Greet patients and assist in resolving patient concerns and escalating as appropriate • Check patients in/out and collect co-payments, give receipts, and reconcile payments • Verify patient demographics and insurance information in CS-Link/Epic • Schedule appointments and complete patient registration • Process and track referrals and authorizations for various insurance types • Handle patient/provider correspondence • Explains polices, procedures, or services to patients • Sanitize workspace using provided supplies and following department guidelines Experience: • HSD/GED • Flu vaccination (no exceptions/no declinations) • Experience with medical insurance, referral processes, and benefit plans • 1 year of...