Patient Access Representative

Duration: 3+ Months contract

Job Description:

Location: 8631W. 3rd. Street, Los Angeles, CA 90048

Float Location: 1922 Hillhurst Ave, Los Feliz, CA (rare)

Schedule: 8 hours between 06:00-17:00

 

Responsibilities:

• Primary point of contact for patient relations in person and by phone

• Greet patients and assist in resolving patient concerns and escalating as appropriate

• Check patients in/out and collect co-payments, give receipts, and reconcile payments

• Verify patient demographics and insurance information in CS-Link/Epic

• Schedule appointments and complete patient registration

• Process and track referrals and authorizations for various insurance types

• Handle patient/provider correspondence

• Explains polices, procedures, or services to patients

• Sanitize workspace using provided supplies and following departmen...