Patient Access Representative - Patient Accounting

Summary:

Responsible for scheduling elective cases in scheduling systems accurately and completely to support operations’ needs.

Responsible to ensure the completion of insurance verification, pre-certification, first party payment arrangements, pre-registration and point of service collection for all pre-scheduled inpatient, surgical, and high dollar outpatient scheduled cases via scheduling systems.

Provide assistance to customer on financial counseling, price estimation on services and out of pocket costs.

Verifying all insurance is correct in both the Patient Management and Patient Accounting systems to ensure an expedited registration process at the date of service and the production of a clean bill within the time frames set up by Virtua financial policies and regulatory guidelines to support the revenue cycle.

Daily duties are performed to optimize the customer experience and provide an outstanding custome...