Job Description
Patient Advocate
Adaptive Solutions Group is a premier provider of information technology and professional services personnel. We provide a variety of professionals available for contract, contract to hire, or direct placement positions to companies in and around the St. Louis and Kansas City areas.
We are seeking a Patient Advocate to join a client team supporting patient services, post-order support, and issue resolution. This role combines compassionate customer service with operational and technical knowledge to ensure timely, accurate, and complete resolution of patient inquiries and concerns.
Responsibilities
Adaptive Solutions Group is a premier provider of information technology and professional services personnel. We provide a variety of professionals available for contract, contract to hire, or direct placement positions to companies in and around the St. Louis and Kansas City areas.
We are seeking a Patient Advocate to join a client team supporting patient services, post-order support, and issue resolution. This role combines compassionate customer service with operational and technical knowledge to ensure timely, accurate, and complete resolution of patient inquiries and concerns.
Responsibilities
Serve as a primary point of contact for patient inquiries related to orders, shipping, equipment, and product support.
Reconcile daily orders, shipments, and inventory records across multiple internal systems.
Verify and confirm o...
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