Patient Care Representative

The Patient Care Specialist schedules and coordinates podiatry appointments while supporting patients throughout their care process. This role serves as the main point of contact for patients, ensuring a smooth, efficient, and compassionate experience. Position available Full-Time or Part-Time.

Key Responsibilities

• Schedule and manage podiatry appointments via phone, email, text, and online platforms.
• Confirm, reschedule, and follow up on patient visits.
• Provide information about services, requirements, and clinic policies.
• Maintain accurate patient records in EMR/CRM systems.
• Act as liaison between patients and clinics, addressing questions and concerns.
• Escalate clinical or administrative issues when needed.
• Help reduce no‑shows and support patient retention metrics.
• Ensure compliance with HIPAA at all times.

Skills & Qualifications

• High School Diploma required; heal...