Patient Care Services Representative (Latam)

**About Winona**:
Winona is one of the leading telemedicine companies providing HRT for women in menopause. We’ve built all of our technology in-house including an EHR, patient care admin system, patient portal, website, marketing technology etc. Winona has two compounding pharmacies and a team of in-house physicians providing world-class care via a fully vertically integrated business model.
**About the role**:
Winona is looking to hire a **full-time remote Patient Care Representative**. For this role, you will act as a liaison, accurately and efficiently providing product and service information, answering questions, and resolving any emerging problems for customers for Winona.
**Seniority Level: Entry-Mid Level**
**Responsibilities**:
- Answering questions about Winona’s products and services.
- Delivering information about Winona’s offerings.
- Ensuring patient satisfaction and maintaining professional patient support.
- Handling patient complaints and id...