Job Description

We’ve learned that what is best for patients is also best for employees. Learn more about why we are one of the Best Companies to Work for in Texas.

Job Summary
The Patient Experience Data Analyst is responsible for strengthening our culture of service, specifically by assisting the Patient Experience Manager and Chief Experience Officer with developing strategies and education to all levels of the organization. This position collaborates with clinical and operational teams to interpret patient-experience data and translate findings into actionable strategies.

Reports to
Chief Experience Officer

Job Specific Responsibilities
1.Manage and maintain user access for survey platforms and language-translation services, ensuring appropriate permissions and smooth operational support.
2. Oversee dashboards, automated reports, and analytics displays, including creating new visualizations and insights that support organizational improvement.
3. Identi...

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