Patient Experience Agent – Call Center

A healthcare provider in San Pedro Garza García is seeking a full-time Call Center Representative. This role involves answering incoming calls, managing patient appointments, and providing excellent customer service with a strong focus on patient experience. Candidates should have at least two years of call center experience and possess strong communication skills. Knowledge of CRM and call distribution systems is preferred. This position offers a professional office environment with high call volumes and the ability to work in both office and remote settings.
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