Patient Program Coordinator

Job Description
Patient Support Network
• Coordinate Support Group Meetings, including assembling and mailing invitations.
• Provide support for Zoom accounts for Support Groups, including adding and maintaining licenses, setting up accounts, and scheduling Zoom trainings.
• Assist with the administration of the A1F Educational Scholarship Program by reviewing applications for completeness, following up with applicants, maintaining accurate records, and entering data in the Raiser’s Edge database.
• Monitor patient program email inboxes regularly, respond to inquiries, and route messages to appropriate staff as needed.
Events
• Support registration processes for Education Days and the National Conference, including entering registrations, cleaning and deduplicating data, generating and distributing reports.
• Update and maintain hotel rooming lists for A1F Education Days and the National Conference, coordinate with hotels, and send reservation confirmations.
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