Job Description
Overview
Responsible for responding to the customers, third party payors, and/or physician correspondence, and/or telephone calls.
Responsibilities
PRINCIPAL DUTIES AND RESPONSIBILITIES(*Essential Functions)Ensures that appropriate Meditech/EPIC letters series are sent out.Identifies appropriate hospital accounts to ensure accurate application of payments.Processes Visa, Mastercard, and Discover payments upon receipt on a daily basis and researches and prepares refund requests according to CBO policies and procedures.Phones patients to obtain insurance and COB information and inform them of financial responsibility and discusses various payment options.Prepare appropriate billing documents based upon current payor/hospital guidelines for all third party payors.Prepares and processes any necessary adjustment/coding changes on accounts through the sy...
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