Patient Sales Representative -Work from Home / Dayshift

Responsibilities

• Respond to enquiries received through various marketing channels (phone, email, online forms, etc.).
• Provide information about our chiropractic services, addressing any questions or concerns potential patients may have.
• Manage incoming leads and follow up in a timely manner.
• Maintain accurate and up-to-date records of all enquiries and interactions in the lead management system.
• Track and report on lead conversion rates and other relevant metrics.
• Schedule initial consultations and follow-up appointments for new and existing patients.
• Coordinate with chiropractors and other clinic staff to ensure availability and smooth scheduling processes.
• Handle payment transactions for consultations and treatments.
• Provide detailed information about pricing and payment options.
• Deliver excellent customer service, ensuring a positive experience for all patients.
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