Job Description
Our client is looking for a dedicated and service-oriented Patient Service Associate to support ward operations, frontline services, and administrative functions in a healthcare environment. This role is essential in ensuring smooth patient flow and a positive experience for patients, families, and visitors.
Key Responsibilities:
Ward Administrative Support
Assist with patient admission, discharge, and transfer processes
Prepare and update patient communication boards
Manage patients' meal requests and dietary information
Process patient charge forms accurately and timely
Order medical and non-medical supplies
Perform documentation, filing, and general ward administrative duties
Reception & Frontline Services
Attend to patients, family members, and visitors in a professional and courteous manner
Perform frontline reception duties
Answer, screen, and route incoming telephone calls
Communicate effectively with internal departments and external parti...
Key Responsibilities:
Ward Administrative Support
Assist with patient admission, discharge, and transfer processes
Prepare and update patient communication boards
Manage patients' meal requests and dietary information
Process patient charge forms accurately and timely
Order medical and non-medical supplies
Perform documentation, filing, and general ward administrative duties
Reception & Frontline Services
Attend to patients, family members, and visitors in a professional and courteous manner
Perform frontline reception duties
Answer, screen, and route incoming telephone calls
Communicate effectively with internal departments and external parti...
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