Job Description

The responsibilities of this job include, but are not limited to, the following:

  • Helping patients who require assistance while using the kiosk.
  • Taking patients in need of emergency assistance directly to the treatment area to be registered and evaluated by a Physician or Extender;
  • Respectfully handling Physician and Nurse requests in a timely manner;
  • Accurately registering patients in an expedient manner while providing excellent customer service, compassion, and kindness;
  • Verifying all patient demographic, health, pharmacy, and insurance information;
  • Communicating information about Patient First’s billing policies, including insurable and non-insurable charges, as needed;
  • Thoroughly answering questions the patient may have concerning his or her bill and insurance coverage.;
  • Referring billing questions to the appropriate parties as needed;
  • Collecting money and issuing receipts for a patient’s visit, diagnostic st...

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