Job Description

Position Summary

  • Conducts interviews to accurately identify patients and document current demographic and financial information. Starts the process to get the bill paid, while delivering exceptional customer service.

    • Primary Position Responsibilities

  • Interviews patients and/or their representative
  • Obtains and documents patient’s current demographic and financial information
  • Verifies patient’s insurance eligibility and coverage
  • Obtains signatures and completes all required and necessary forms and consents
  • Collects point of service collections, copays, deductibles, , and coinsurance.
  • Verifies eligibility with multiple insurance company websites.
  • Refers patients with financial needs to financial counselors with hospital assistance department.

    • Qualifications

  • Minimum Education: Required: High School Diploma or Equivalent Preferred: None
  • ...

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