Job Description
Duration: weeks
Job Description:
The PSR will be responsible for timely and accurate recording of patient demographics, insurance information, patient charges and collections. Scheduling patient appointments in a timely and accurate manner. Cross training required in multiple administrative support functions.
Responsibilities: Primary point of contact for patient relations in person and by phone. Greet patients and assist in resolving patient concerns and escalating as appropriate. Check patients in/out and collect co-payments, give receipts, and reconcile payments. Verify patient demographics and insurance information in CS-Link/Epic. Schedule appointments and complete patient registration. Process and track referrals and authorizations for various insurance types. Handle patient/provider correspondence. Explains policies, procedures, or services to patients.
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