Patient Services Representative

The Patient Service Representative (PSR) is responsible for providing the full scope of a) inbound and outbound access patient interactions and functions whether by telephone, internet or in-person, b) patient scheduling and logistics, c) executing daily workflows including cancellation, missed visit and tickler-recall deployment and d) executing revenue cycle claim scrubbing and missing slip completion Schedule and accurately complete full registration for patients requesting appointments while adhering to policies and procedures regarding appointment scheduling and registration processes, performing these tasks accurately and with attention to detail to ensure the highest quality standards. Initiate pre-registration process and ensure all demographic insurance information is accurate, complete and up to date on patient’s chart. Verification of insurance information, verification of benefits and insurance referral information. Obtain legal photo identification and (if applicable) insu...