Patient Services Representative

Duration: 3 Months conract Job Description: Location: 8635 W 3rd St Ste 465W Los Angeles, CA 90048 Float: Infectious Diseases with float to Neurology Schedule: M – F 8-4:30 or 8:30-5:00 Responsibilities: • Primary point of contact for patient relations in person and by phone • Greet patients and assist in resolving patient concerns and escalating as appropriate • Check patients in/out and collect co-payments, give receipts, and reconcile payments • Verify patient demographics and insurance information in CS-Link/Epic • Schedule appointments and complete patient registration • Process and track referrals and authorizations for various insurance types • Handle patient/provider correspondence • Explains polices, procedures, or services to patients • Sanitize workspace using provided supplies and following department guidelines Experience: • HSD/GED • Flu vaccination (no exceptions/no declinations) • Experience with medical insurance, referral processes, and benefit plans • 1 year of recent experience working in an outpatient clinic or medical office setting • Ability to read, understand, and respond to detailed oral and written instructions Preferred Qualifications: • 2 years’ recent experience working as a Patient Service Representative • Experience with CS-Link/Epic • Understanding of medical terminology Skills: EPIC Education: High School Diploma/GED About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com . US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.