Job Description
Patient Services Representative
San Francisco, CA 94109
Note: MUST be legally authorized to work in the United States.
SUMMARY:
KEY RESPONSIBILITIES:
San Francisco, CA 94109
- Shift: Day 5x8-Hour (08:00 - 04:30)
Note: MUST be legally authorized to work in the United States.
SUMMARY:
- The Patient Service Representative (PSR) supports daily operations of the endocrinology clinic by managing front desk activities, patient communication, and administrative coordination. This role is essential in ensuring smooth patient flow, excellent customer service, and accurate documentation within the clinic’s electronic health record system (Epic)
KEY RESPONSIBILITIES:
- Greet, register, and check-in patients, ensuring accurate demographic and insurance information
- Answer multi-line phones promptly, schedule appointments, and route calls/messages appropriately
- Monitor and respond to in-basket mes...
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