Patient Services Specialist - Fixed Term

Overview

FYidoctors - Duncan and Mill Bay clinic is looking for a Patient Services Specialist to join our team. This fixed-term role is 30-40 hours per week, until July 31, 2026. The clinic is open Monday to Saturday.

You will play a critical role within FYidoctors by delivering world-class service to make a positive impact on the lives of our patients every day. As a Patient Services Specialist, you will be responsible for front desk reception as well as pre-testing duties and will often be the first point of contact with patients. If you have a passion for people and a drive to deliver an exceptional customer service experience, we’d love to hear from you. Join us in advancing eye health and enhancing the lives of our patients in a dynamic and rewarding environment.

What Will You Be Doing?

• Warmly greeting patients as they enter our clinic
• Checking patients in and out of the office
• Communicating with patients in person, by p...